We offer flexible respite and short-term care solutions, providing the relief primary carers need while ensuring loved ones receive high-quality care.
What is respite care?
Respite care provides temporary relief for primary carers, offering them a break from their caregiving duties. It allows carers to take time for themselves, whether for a few hours, a day, or even longer, knowing their loved one is being cared for by a professional.
What is short-term care?
Short-term care offers temporary care services for individuals who may need extra support following a hospital discharge, during recovery from illness or surgery, or when their regular carer is unavailable. This care can last from a few days to several weeks.
Who can benefit from respite and short-term care?
Respite and short-term care are ideal for individuals who need temporary support due to age, disability, illness, or recovery from surgery. It also benefits primary carers who need a break to rest, travel, or attend to other responsibilities.
What services are included in respite and short-term care?
Our respite and short-term care services include personal care (bathing, dressing, grooming), medication management, meal preparation, mobility assistance, companionship, and any other support needed to ensure the individual’s well-being.
How do you develop a care plan for respite or short-term care?
We begin with a comprehensive holistic assessment of the individual’s needs, preferences, and health conditions. Based on this assessment, we create a personalised care plan that outlines the services required and ensures continuity of care during the respite or short-term period.
Can I customise the services provided during respite care?
Yes, our respite care services are fully customisable. We work with you to tailor the care plan to meet your specific needs and preferences, ensuring that your loved one receives the exact support they need.
How quickly can respite or short-term care be arranged?
We understand that the need for respite or short-term care can arise unexpectedly. We strive to arrange services as quickly as possible, often within 24 to 48 hours of your request.
Who will provide the care during respite or short-term care?
Our team of highly trained and experienced care workers will provide the care. We carefully match care workers to clients based on their specific needs and preferences to ensure a comfortable and supportive experience.
Are your care workers trained to handle specific medical conditions?
Yes, our care workers are trained to handle a wide range of medical conditions, including dementia, diabetes, stroke recovery, and more. We ensure that the care worker assigned to your loved one has the skills and experience necessary to provide the appropriate care.
Can I meet the care worker before respite care begins?
Absolutely. We encourage you to meet with the care worker beforehand to discuss your loved one’s needs and preferences. This meeting helps ensure that both you and your loved one are comfortable with the care worker.
What if my loved one is not satisfied with the care worker?
Your satisfaction is our top priority. If, for any reason, your loved one is not satisfied with the care worker, we will promptly arrange for a replacement care worker who better meets their needs.
How much does respite or short-term care cost?
The cost of respite and short-term care varies depending on the level of care required and the duration of the services. We offer a free consultation to assess your needs and provide a detailed quote tailored to your situation.
Do you offer payment plans or financial assistance?
Yes, we offer flexible payment plans to make our services accessible to everyone. We can discuss payment options with you during your initial consultation to ensure you find a plan that works for you.
Are there any additional fees I should be aware of?
We believe in transparency and will provide a clear breakdown of all costs during your initial consultation. Any additional fees related to changes in the care plan will be communicated to you in advance.
Can I schedule respite care for specific times or days?
Yes, our respite care services are flexible and can be scheduled according to your specific needs. Whether you need a few hours of support each week or continuous care over several days, we can accommodate your schedule.
Is respite or short-term care available on weekends and holidays?
Yes, we offer respite and short-term care services 24/7, including weekends and holidays. Our goal is to provide continuous support whenever you need it.
Can I change the schedule if my needs change?
Absolutely. We understand that your needs may change, and we offer flexibility in scheduling. Simply contact us to adjust your care plan as needed.
How long can respite or short-term care services be provided?
Respite and short-term care can be provided for as long as you need, from a few hours to several weeks. We work with you to determine the appropriate duration based on your circumstances and preferences.
How do you ensure the safety and well-being of clients during respite care?
Safety is our top priority. We conduct thorough background checks on all care workers, provide ongoing training in safeguarding & health and safety protocols, and regularly monitor the care provided to ensure it meets the highest standards.
