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Enjoy a Hassle-Free Home with Trusted Care Services.

  • 🧹 Difficulty in managing daily household chores
  • 🤝 Lack of companionship and emotional support
  • 🥗 The challenge of preparing nutritious meals

Our Live-in Care Services

Our live-in care services provide dedicated support to ensure your well-being and keep your home running smoothly, all delivered by a compassionate and experienced caregiver.

1. Housekeeping

Cleaning and Tidying

Our carers provide consistent cleaning and tidying for your loved one’s living spaces, taking care of dusting, hoovering, and mopping floors. We ensure their home remains a clean and welcoming environment.

Laundry and Ironing

We manage all laundry needs for your loved one, including washing, drying, ironing, and neatly putting away clothes and linens. Our carers handle these tasks with care, so that your loved ones always have fresh, clean clothes and linens.

Dishwashing

Our team takes care of dishwashing and kitchen cleaning, ensuring your loved one’s kitchen stays hygienic and well-organised. We wash dishes, clean worktops, and maintain kitchen appliances for their comfort.

Changing Bed Linens

We regularly change and wash bed linens, keeping your loved one’s bed fresh, clean, and comfortable.

2. Meal Preparation

Grocery Shopping

Our carers assist with grocery shopping for your loved one, ensuring they have fresh and nutritious food at home. We help plan shopping lists, purchase groceries, and organise them neatly in their kitchen.

Meal Planning & Preparation

We prepare meals tailored to your loved one’s dietary needs and preferences, ensuring they enjoy delicious and nutritious meals. Our carers manage all aspects of meal preparation, from planning menus to cooking and serving.

Feeding Assistance

For those needing support with eating, our carers provide gentle feeding assistance, ensuring your loved one receives adequate nutrition and comfort.

3.Temporary Live-in Care

Respite for Primary Carers

We offer temporary live-in care to give primary carers the opportunity for a well-deserved break. Our carers provide full support, ensuring your loved one is well-cared for and comfortable in your absence.

Short-Term Support

Whether you require a few days or a few weeks of care, our carers are available to offer short-term support. We customise our services to fit your specific needs and schedule, ensuring continuity of care during your time away.

Frequently Asked Questions (FAQs)

What is live-in care?
Live-in care involves a trained carer moving into your or your loved ones home to provide round-the-clock support tailored to your specific needs. This enables you to maintain your independence and live comfortably in your own home.
How does live-in care differ from domiciliary care?
Live-in care offers continuous support, whereas domiciliary care provides care on a scheduled basis. Live-in care offers a higher level of personal attention and companionship.
Who is eligible for live-in care?
Live-in care is suitable for individuals who require ongoing support with daily living activities, such as personal care, medication management, and companionship. This includes older people, individuals with disabilities, and those recovering from illness or surgery.

How do I arrange a live-in care assessment?
Contact our care team to arrange a free initial assessment. A care coordinator will visit your home to discuss your needs and create a personalised care plan.
How much does live-in care cost?
The cost of live-in care varies depending on individual needs and location. We offer competitive rates and can provide you with a detailed cost breakdown during your assessment.
Is live-in care funded by the local authority?
In some cases, local authorities may contribute towards the cost of live-in care. We can assist with applying for funding if eligible.
How do you match a carer to a client?
We carefully match carers to service users based on their individual needs, preferences, and personalities. We consider factors such as care requirements, location, and compatibility.
What qualifications do your carers have?
Our carers are experienced and qualified in providing a range of care services. They undergo rigorous recruitment and training to ensure they meet our high standards.
What happens if I don’t get along with my carer?
We understand that compatibility is important. If you are unhappy with your carer, please inform us immediately so we can find a suitable replacement.
Can I choose my own carer?
While we cannot guarantee a specific carer, we will consider your preferences when matching you with a suitable individual.
What happens if my carer is sick?
We have a pool of qualified carers to ensure continuity of care. In case of illness or holiday, we will arrange for a replacement carer in advance.
Are your carers checked by the Disclosure and Barring Service (DBS)?
Yes, all our carers undergo enhanced DBS checks as part of our recruitment process to ensure the safety and well-being of our clients.
Are you registered with the Care Quality Commission (CQC)?
Yes, we are registered with the CQC and adhere to all relevant regulations.
Can I see a copy of your CQC report?
Yes, you can request a copy of our CQC report. We are committed to transparency and welcome feedback.
What happens if I’m not happy with the care?
We encourage open communication and welcome feedback. If you are unhappy with the care provided, please contact our customer helping team immediately. We will investigate your concerns and take appropriate action.
How do I pay for live-in care?
We offer flexible payment options, including self-funding, direct payments, and funding from local authorities.
Are there any hidden costs?
There are no hidden costs. Our quotes are transparent and inclusive of all services provided.
What about food and other living expenses for the carer?
Carers are responsible for their own food and living expenses. However, we can provide guidance on local amenities and support if needed.
Do I need to provide accommodation for the carer?
Yes, you will need to provide a suitable bedroom and bathroom for the carer.
Can I have a trial period?
We offer a trial period to ensure you are happy with the service. This allows you to assess the carer and the care provided before making a long-term commitment.